Rensen Ho5 ways ChatGPT could change the way chatbot engineers think about conversation design·2 min read·Dec 12, 2022----
Rensen HoUsing ml-cart with Dialogflow CX to give a good recommendationHow chatbots can go one step further by using a decision tree to give a good recommendation when a user asks for a bit of advice·4 min read·Feb 14, 2022----
Rensen HoinChatbots LifeHow to teach your chatbot to recommend rather than give a generic answerHave you asked a specific question to a chatbot, only to get a “read more” link to another page? For example, whether you ask a broad…·6 min read·Jan 29, 2022----
Rensen Ho3 lessons from a chatbot blunderStarted from a Reddit discussion and then cracked the Internet up, one virtual assistant for citizens accidentally dispensed safe sex…3 min read·Oct 6, 2021--1--1
Rensen HoinChatbots LifeMaking chatbots reply smarter with context using Dialogflow FulfillmentIn the previous article, I wrote about why good chatbots need context instead of tree-based flows. The benefits of introducing context are…·5 min read·Sep 26, 2021--1--1
Rensen HoinChatbots LifeWhy good chatbots need context, not tree-based flowsHave you interacted with a chatbot? Does this seem familiar to you?·5 min read·Sep 19, 2021--2--2