Rensen Ho5 ways ChatGPT could change the way chatbot engineers think about conversation designDec 12, 2022Dec 12, 2022
Rensen HoUsing ml-cart with Dialogflow CX to give a good recommendationHow chatbots can go one step further by using a decision tree to give a good recommendation when a user asks for a bit of adviceFeb 14, 2022Feb 14, 2022
Rensen HoinChatbots LifeHow to teach your chatbot to recommend rather than give a generic answerHave you asked a specific question to a chatbot, only to get a “read more” link to another page? For example, whether you ask a broad…Jan 29, 2022Jan 29, 2022
Rensen Ho3 lessons from a chatbot blunderStarted from a Reddit discussion and then cracked the Internet up, one virtual assistant for citizens accidentally dispensed safe sex…Oct 6, 20211Oct 6, 20211
Rensen HoinChatbots LifeMaking chatbots reply smarter with context using Dialogflow FulfillmentIn the previous article, I wrote about why good chatbots need context instead of tree-based flows. The benefits of introducing context are…Sep 26, 20211Sep 26, 20211
Rensen HoinChatbots LifeWhy good chatbots need context, not tree-based flowsHave you interacted with a chatbot? Does this seem familiar to you?Sep 19, 20212Sep 19, 20212
